Optimize Call Performance
Winning Conversations with Real-Time Call Analytics
Instantly understand customer conversations as they happen. Ajoxi gives live, actionable insights to empower agents, boost satisfaction, and drive revenue.
Live Dashboard
See Performance Clearly, In the Moment
Get immediate data to track agent activity, measure KPIs (numbers), and seamlessly monitor local or vanity numbers as they unfold for peak performance.
On-the-Spot Guidance for Peak Performance
Empower agents with real-time analytics feedback and suggestions, turning every interaction into a learning opportunity.Foster continuous improvement to drive better results and boost agent satisfaction.
Live Coaching Features
First Call Resolution
Script Adherence
Sales Techniques
Customer Tone
Understand the "Why" Behind Every Call
Live Sentiment Analysis
Gauge customer emotion with AI-powered sentiment analysis. This helps agents proactively address concerns and de-escalate issues before they impact satisfaction. Improve overall customer experience and drive higher retention with actionable insights.
Live Sentiment Analysis
Keyword & Topic Tracking
Instantly identify keywords and themes in your calls analytics to spot trends, understand customer pain points, and refine your offerings based on direct feedback. Leverage these insights to make data-driven decisions and improve service quality.
Connects Effortlessly with Your Tech Stack
Ajoxi integrates effortlessly with your existing CRM and helpdesk software. Enrich your customer data and streamline operations without disrupting your team's workflow.
CRM Integration
Seamless Data Sync for Effortless Integration
Helpdesk Tools
Unified Communication for Business Efficiency
Analytics Platforms
Enhanced Reporting for Smarter Decisions
Drive Conversions and Maximize ROI with Real-Time Call Analytics
Actionable Steps for Immediate Improvement
Ajoxi translates complex analytics into clear, actionable steps. Our platform guides your team toward effective outcomes, empowering them to act decisively and confidently.
Drive smarter business decisions
Pinpoint coaching opportunities instantly
Alert supervisors to critical calls
Optimize scripts and workflows
Ready to Stop Repeating Yourself?
See how connecting customers with the right agent can transform your key metrics. Start your free trial with Ajoxi today!