- Call Transfer Feature
Improve Your Customer Service with Effortless Call Transfers
Ajoxi’s call transfer feature ensures you can seamlessly connect callers to the right person on your team without dropped calls or frustration.
Successful Transfers
Dropped Calls Rate
Clicks to Transfer
of customers hang up during failed transfers
average time wasted on failed transfers
Does a "Simple" Call Transfer Feel Complicated?
Transferring a customer should be simple, but it's often filled with anxiety. Fumbling with buttons or dropping calls creates a terrible impression and can cost you business by damaging customer trust.
The Ajoxi Advantage: Smooth and Simple Transfers
We designed our call transfer feature to be foolproof. With just a couple of clicks, you can ensure every caller gets to the right person with the right context, creating a seamless experience.
Transfer Process
Customer satisfied
Faster Resolution
Features of Our Call Transfer System
Warm Transfer
Give your colleague a heads-up so the customer never has to repeat themselves.
Prefer Warm Transfers
Blind Transfer
Instantly send a caller directly to the right person.
Average Transfer Time
Team Presence
See who's free before you transfer so you're not just guessing.
Real-time Status Accuracy
Mobile & Desktop App
Seamlessly transfer calls from your computer or mobile phone.
Available Anywhere
Integrated Features
Unified Platform
Part of a Complete Business Phone System
Our reliable call transfer is just one piece of the powerful Ajoxi business phone system. It works seamlessly with all our features, including call recording, IVR, and voicemail transcription, from one intuitive platform.
Call Transfer Scenarios Made Easy
Sales Lead Transfer
A professional receptionist promptly transfers a new sales lead to a fully available executive.
Support Handoff
A support agent gives a colleague context on a complex issue before transferring.
Department Routing
An employee quickly sends a vendor call to the accounts payable department.