- Call Center
Intelligent Call Center Tools for Total Operational Control
Modern businesses need advanced communication solutions that adapt to growing customer demands. Ajoxi delivers powerful call center technology that puts you in command of every conversation, every agent, and every outcome.
Live Dashboard
Built for Performance-Driven
Contact Centers
Empower your call center team with cutting-edge technology that delivers measurable results and exceptional customer experiences at scale.
Performance Dashboard
Live Activity
Real-Time Analytics
Live DataMonitor performance metrics and KPIs in real-time with comprehensive dashboards.
Smart Call Routing
AI-PoweredAI-powered routing ensures customers reach the right agent every time.
Lightning Fast Response
Sub-secondReduce wait times with intelligent queue management and priority routing.
Seamless Integration
500+ AppsConnect with your existing CRM, helpdesk, and business tools effortlessly.
Business-Driven Capabilities That Deliver Results
Ajoxi provides the tools your team needs to deliver exceptional customer experiences consistently.
Interactive voice response guides customers and directs issues.
Queue management reduces wait times and maintains quality.
Real-time dashboards track metrics and agent performance.
Call recording ensures compliance and supports training.
Workforce management schedules agents using volume predictions.
Custom reporting identifies trends and improvement opportunities.
Advanced Communication Hub Features
Transform your customer service operations with integrated Call Center technology solutions.
CRM integration connects systems for improved service.
Predictive dialing boosts outbound productivity.
Voice analytics monitor quality and customer sentiment.
Mobile agent support enables remote work efficiently.
Performance Analytics
Essential Tools for Contact Center Excellence
Professional customer service teams rely on integrated solutions that support their daily operations.
Integrated Platform for Every Customer Interaction
Modern customer service thrives on unified technology that supports all interaction types, boosts productivity, and enhances satisfaction.
Omnichannel Routing
Direct all customer communications through intelligent distribution systems
Performance Analytics
Access detailed insights about team productivity and customer interaction patterns
Training and Development Tools
Support agent growth with built-in coaching and skill development resources
Scalable Architecture
Adjust system capacity based on business growth and seasonal demand fluctuations