Introduction
SIP Trunking For Call Centre
Virtual communications have been in existence for a long time, and they are not going to go away quickly. But this will also throw new challenges for many companies. When it comes to voice and to message, many organizations have been opting for secure SIP Trunking via session border controllers. SBC SIP trunking is an industry standard for midmarket and enterprise organizations. This is major because of the rise in popular platforms like Microsoft Teams. Enterprises have trusted session border controllers (SBC) for these functions.
Major Functions of Session Borders Control
Secures your unified communications environment and protects against malicious attack enables you to use any UC application without worrying about incompatibility or performance issues. Provides a single point of control for managing all of your UC traffic.
Safety
Block Spoofed Calls
Protect your customers and brand from caller ID spoofing, a technique used by fraudsters to disguise their identity and make it look like an important call is coming in.
Prevent Toll Fraud
Protect your communications service against unauthorized calls that can result in unexpected charges on your customer’s phone bill.
Stop Denial of Service (DoS) Attacks
Keep your call center up and running during DoS attacks that can cripple business operations.
Defend Against DDoS Attacks
Block malicious traffic from flooding your network and taking down your Voice system.
Safeguard your SIP Trunking
Lower your telecommunications costs by choosing the best carrier for each communication scenario. Get more features and functionality with your phone system by connecting to different carriers. Add or remove trunk capacity as your business needs change. Protect your business against outages by having multiple carriers Keep your communications safe with a hosted SBC. Control your compliance and security settings with ease. Benefit from the quality of service monitoring for improved customer experience.
Compliance
Keep your business compliant with the latest regulations. Compliance will keep you up-to-date on all of the latest governing body legislation, so you can stay ahead of the curve and keep your business compliant. Don’t waste time trying to decipher complex legislation – Let Compliance do all of the hard work for you, so you can focus on what matters – running your business!Avoid costly fines and penalties by staying compliant – Ignorance is not bliss when it comes to governing body regulation.
Setting up Cloud-Based SBC Solution for SIP Trunking
Save time and hassle by using a cloud-based SBC solution enjoy increased security and reliability for your business network .
Bringing your carrier
Save money each month by consolidating services with Bring Your Carrier. Keep your current phone number and provider. Expand the reach, functionality, and business tool integrations of your carrier service. Maintain legacy rates and improve efficiencies through cloud technology and routing features.
SIP Interconnections
SIP enables users to communicate with anyone, anywhere, using any device. End-users can communicate in their native language for an improved experience. Session initiation protocol is the global standard for Voice communication. Reliability and security are essential features of SIP
NAT Traversal
Remote teams can safely connect to internal resources through their devices.BYOD policies are supported and agents can work from anywhere.NAT traversal keeps your information safe by not revealing private addresses to the public internet. Eliminates the need for additional software or hardware
