- BPO Communication Solutions
Scalable BPO Communication Solutions for Growth
Companies require reliable communication infrastructure to provide outstanding customer service and streamline operations. Our specialized telecom solutions are tailored for outsourcing firms and call center operations.
Call Center Analytics
LiveCost-Effective Telecom For High-Performance BPOs
Modern operations need more than basic phone systems. Advanced analytics, virtual numbers, and cloud contact centers ensure quality service and cost efficiency across multiple clients.
Virtual Numbers
Global presence without geographic limits
Advanced Analytics
Real-time performance tracking
SIP Trunking
Reliable internet-based voice transmission
Security & Compliance
Enterprise-grade data protection
Performance Analytics
Improve Performance With Call Tracking Analytics
When you partner with specialized telecom providers, you gain access to comprehensive services designed for outsourcing excellence.
Virtual Number Solutions
Provide local presence for global clients without geographic limitations
Advanced Call Analytics
Track agent performance and customer satisfaction across multiple campaigns
SIP Trunking Technology
Handle high call volumes with reliable internet-based voice transmission
Track Agent Performance With Real-Time Data
Choosing the right communication partner delivers measurable results for outsourcing operations.
Manage multiple Call Center accounts
Virtual numbers and routing for seamless client management
Track agent performance metrics
Call metrics and customer satisfaction in real-time
Cut costs with internet-based calling
High-volume Help Desk Operations at reduced costs
Scale systems quickly
Meet client demands and staffing needs instantly
Ensure quality with monitoring
Call recording, monitoring, and compliance tools
Adaptable Communication Technology for BPO Growth
The right telecom partnership supports Call Center business expansion and client satisfaction. Ajoxi understands that successful outsourcing requires reliable communication technology.
24/7 Support
Round-the-clock technical assistance
Enterprise Security
Bank-level data protection
Instant Scaling
Scale up or down in minutes
SLA Guarantee
99.9% uptime commitment
System Architecture
OperationalAdvanced Tools for Operational Efficiency
Utilize real-time analytics and call routing to manage campaigns, track performance, and ensure global communication.
Manage client campaigns
Dedicated phone numbers and routing rules for each client
Access live agent metrics
Call queue status and customer satisfaction data in real-time
Route incoming calls
Based on agent skills, client needs, and priorities
Handle global communications
Reliable international routing and connectivity
Capture and store interactions
Quality assurance and compliance recording
Track ROI and conversion rates
Customer engagement metrics for individual campaigns
Campaign Management
TechCorp Support
RetailPlus Sales
FinanceFirst Help
Real-time Monitoring
Secure and Reliable Communication for Growth
Success depends on working with partners who understand outsourcing industry requirements.
Call Center Industry Experience
Specialized knowledge of call center operations and multi-client management needs
High-Volume Infrastructure
Systems designed to handle large-scale BPO operations and peak traffic demands
Security and Compliance
Data protection measures that meet Call Center industry standards and client requirements
24/7 Technical Support
Round-the-clock assistance that ensures uninterrupted Customer Support Hub service delivery
Security Dashboard
Flexible Cloud Communication Solutions for Growth
Take your business communication with Ajoxi's telecom services, offering virtual numbers, call analytics, and SIP trunking to enhance customer experience and control costs.