Ajoxi
  • Pillar
    CLOUD PHONE

    Cloud phone, messaging, video, fax, chat — the full UCaaS stack.

    • Virtual Phone NumberLocal & toll-free numbers, anywhere
    • Business PhoneCalling, SMS, video, one login
    • Customer EngagementEvery channel, one thread
    • Personal AIAI sidekick for every rep
    • SMS & MMSText from the main business line
    • Team ChatInternal chat, tied to customers
    • Video MeetingsRooms with AI notes + recap
    • Online FaxFax without the fax machine
    • Website ChatbotAuto-resolves order status & returns
    • Phone SystemModern PBX with AI built in
    • UCaaSUnified communications platform
    Featured
    Everything included.
    Cloud phone, AI contact center, AI Receptionist, SMS, video, 300+ integrations.
    See plans & pricing
  • Core Capabilities
    • AI Receptionist24/7 first answer · 32 languages
    • AI SentimentRoutes upset callers automatically
    • AI Agent AssistWhisper scripts + next-best-action
    • Conversation IntelligenceTranscripts, sentiment, objections
    • Call RecordingFull fidelity + keyword search
    • Auto-attendantDrag-and-drop visual IVR builder
    • Supervisor ToolsListen · whisper · barge · audit log
    • Toll-free Numbers800, 888, 877 — provisioned fast
    • Number PortingKeep your existing numbers
    • Call ForwardingRoute calls to any device
    • International CallingCall worldwide at low rates
    • Caller ID ControlChoose the number callers see
    • AI Appointment BookingCallers book without a human
    New
    AI Sentiment · live scoring.
    Routes upset customers to senior agents the moment sentiment dips. On every paid plan.
    See AI Sentiment
  • By Industry & Team
    • FinanceSOC 2 · FINRA-ready audit trails
    • RetailOmnichannel + cart-recovery SMS
    • SaaSAPIs + Personal AI on every seat
    • LogisticsMulti-site dispatch routing
    • Sales TeamsPower dialer + live AI coaching
    • Support TeamsShared memory across 8 channels
    • Remote TeamsSame number on every device
    • SMBAI receptionist as your front desk
    • Enterprise ITSSO, SCIM, multi-site governance
    Most adopted
    A calling stack compliance trusts.
    Call recording, STIR/SHAKEN, sentiment routing. SOC 2, PCI, and FINRA-ready audit trails.
    See finance
  • Native Sync
    • HubSpotTwo-way sync · lifecycle triggers
    • ZohoCRM · Desk · Books · Bigin
    Coming soon
    Salesforce. Pipedrive. Freshsales.
    All three native two-way syncs in Q3 2026. Want a heads-up on launch?
    Email me on launch
  • Pricing
  • Learn
    • BlogEngineering & product notes
    • Customer storiesReal outcomes, real numbers
    • GuidesStep-by-step playbooks
    • WebinarsLive every Thursday · on-demand
    • Contact UsTalk to sales or get support
    Build
    • DocsHow everything works
    • API referenceREST + webhooks
    • SDKsNode, Python, Go, Ruby
    • ChangelogEvery ship, in one place
    Trust
    • Status pageLive uptime + incidents
    • Security + complianceSOC 2 · GDPR · PCI
    • PrivacyWhat we collect & why
    • TermsThe contract, in chapters
    Fresh ink
    8,400 calls, measured.
    AI receptionist accuracy by language, accent, and call type — the unedited numbers.
    Read the post
  • English flagEnglish
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Cloud Phone
Virtual Phone NumberLocal & toll-free numbers, anywhereBusiness PhoneCalling, SMS, video, one loginCustomer EngagementEvery channel, one threadPersonal AIAI sidekick for every repSMS & MMSText from the main business lineTeam ChatInternal chat, tied to customersVideo MeetingsRooms with AI notes + recapOnline FaxFax without the fax machineWebsite ChatbotAuto-resolves order status & returnsPhone SystemModern PBX with AI built inUCaaSUnified communications platform
Contact Center
OmnichannelOne queue for every channelOutbound DialerPredictive, power, previewAgent AssistLive whisper coachingSupervisor AssistSpot bad calls in real timeInteraction AnalyticsAuto-QA, topic trendsEnterprise500+ seat operations
AI Family
Ajoxi VoiceAI Receptionist that books appointmentsAI AssistantDrafts, summaries, follow-upsConversation AIReads every call so you don't miss a thingVoice AgentsAI agents that talk to your callers
AI Receptionist24/7 first answer · 32 languagesAI SentimentRoutes upset callers automaticallyAI Agent AssistWhisper scripts + next-best-actionConversation IntelligenceTranscripts, sentiment, objectionsCall RecordingFull fidelity + keyword searchAuto-attendantDrag-and-drop visual IVR builderSupervisor ToolsListen · whisper · barge · audit logToll-free Numbers800, 888, 877 — provisioned fastNumber PortingKeep your existing numbersCall ForwardingRoute calls to any deviceInternational CallingCall worldwide at low ratesCaller ID ControlChoose the number callers seeAI Appointment BookingCallers book without a human
FinanceSOC 2 · FINRA-ready audit trailsRetailOmnichannel + cart-recovery SMSSaaSAPIs + Personal AI on every seatLogisticsMulti-site dispatch routingSales TeamsPower dialer + live AI coachingSupport TeamsShared memory across 8 channelsRemote TeamsSame number on every deviceSMBAI receptionist as your front deskEnterprise ITSSO, SCIM, multi-site governance
HubSpotTwo-way sync · lifecycle triggersZohoCRM · Desk · Books · Bigin
Learn
BlogEngineering & product notesCustomer storiesReal outcomes, real numbersGuidesStep-by-step playbooksWebinarsLive every Thursday · on-demandContact UsTalk to sales or get support
Build
DocsHow everything worksAPI referenceREST + webhooksSDKsNode, Python, Go, RubyChangelogEvery ship, in one place
Trust
Status pageLive uptime + incidentsSecurity + complianceSOC 2 · GDPR · PCIPrivacyWhat we collect & whyTermsThe contract, in chapters
  • English flagEnglish
Sign inStart Trial
Ajoxi

Cloud phone and AI contact center on one carrier-grade network.

SOC 2GDPRPCI-DSS

Suite C, Level 7, World Trust Tower,
50 Stanley Street, Central,
Hong Kong

info@ajoxi.com+1 (512) 612-4425

Cloud Phone

  • Business Phone
  • Customer Engagement
  • SMS & MMS
  • SMS API
  • Team Chat
  • Video Meetings
  • Phone System

Contact Center

  • Omnichannel
  • Outbound Dialer
  • Agent Assist
  • Interaction Analytics
  • Enterprise CCaaS

AI

  • AI Platform
  • AI Receptionist
  • AI Assistant
  • Conversational AI
  • AI Sentiment
  • Conversation Intelligence

Solutions

  • Finance
  • Retail & eCom
  • SaaS & Tech
  • Sales Teams
  • SMB

Reseller

  • Wholesale VoIP
  • Wholesale Voice
  • SIP Trunking
  • SIP Trunking Providers
  • CLI Routes

Company

  • Pricing
  • About
  • Customers
  • Contact Us
  • Country Codes
  • Area Codes
  • Docs
  • Status
  • Security

© 2026 Ajoxi. All rights reserved.

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INBOUND + OUTBOUNDTAKES ACTIONSLIVE HANDOFF

AI voice agents that finish the job.

Ajoxi voice agents answer and make calls in 32 languages, take real actions in your systems and hand off to your team with full context. Support, sales, reminders and renewals, handled on every call.

Get a demo →See plans & pricing

Answers on the first ring · 24/7 · Works with HubSpot and Zoho

Live callOrder support agent01:48

“Your order shipped yesterday and arrives Thursday. I've refunded the shipping fee and texted you the tracking link.”

  1. Call answeredFirst ring · English
    ✓
  2. Order lookup#4821 · shipped, arrives Thu
    ✓
  3. Refund issued$18.00 · within agent limit
    ✓
  4. SMS sentConfirmation + tracking link
    ✓
  5. Sentiment: positiveNo handoff needed
    ✓
32 languages
Handoff ready
What are AI voice agents?

Receptionists answer. Voice agents get things done.

An AI voice agent is software that holds a natural phone conversation and completes the task behind it: checking an order, booking a slot, sending a confirmation, or placing the call itself.

Ajoxi Voice

AI receptionist

Your front desk on the inbound line.

  • Answers every call 24/7
  • Qualifies callers and books appointments
  • Summarises to your CRM
See Ajoxi Voice →
+
Voice agents

AI agents that act

Specialists for inbound and outbound jobs.

  • Look up, update and refund through your APIs
  • Run reminder, renewal and follow-up campaigns
  • Route between agents and hand off with context
Compare with the receptionist →
Agents that act

Three jobs your team stops doing by hand.

01

Takes real actions

Agents do the work, not just the talking. They look up an order, issue a refund within your limits, update a record or rebook a slot while the caller is still on the line.

Order lookupRefundsCRM updates
02

Runs outbound campaigns

Reminders, confirmations, renewals and follow-ups go out on a schedule, inside the calling windows you set, with retry rules for missed calls.

RemindersRenewalsFollow-ups
03

Recovers at-risk calls

Live sentiment scoring spots frustration or confusion early. The agent changes approach or escalates to a person before the customer gives up.

Sentiment flagsEarly handoffContext passed
One call, start to finish

Watch a reschedule call get handled, then reviewed.

The agent finds an open slot, rebooks, texts the confirmation and updates the record. Supervisors see the whole day at a glance and step in only where a person is needed.

Reschedule call · replay00:41
  • CallerHi, I need to move my appointment tomorrow.
  • AgentOf course. I can see your 10:00 visit. I have 2:30 PM or 4:00 PM open. Which suits you?
  • Caller2:30 works.
  • AgentDone. You are booked for 2:30 PM, and I have texted you the new time.
Slot rebooked · SMS confirmation sent · CRM updated
Supervisor view · todayIllustrative
11Confirmed
3Rescheduled
2Need a person
  • MG
    Maria G.Wants a callback about pricing
    Hand off
  • DP
    Dev P.Asked for a manager
    Hand off
  • AL
    Ana L.Requested a billing change
    Hand off
Platform

Everything an agent needs to run a real call.

Agent templates

Start from proven scripts for support, sales, booking and collections, then tune the wording to your brand.

Tool calling

Connect any business API so agents can read and write: orders, tickets, calendars and customer records.

Outbound dialer

Scheduled runs with calling windows, retry rules and do-not-call handling built in.

Multi-agent routing

Hand a caller from a front-line agent to a specialist agent without making them repeat themselves.

Conversation analytics

See outcomes, drop-off points and topics across every call, with transcripts and summaries attached.

Guardrails

Per-agent limits on topics, actions and system changes, plus sample-call testing before you go live.

Use cases

Where voice agents pay off first.

“Where is my order?”

Before

Callers wait on hold for a status they could read themselves.

→
With a voice agent

The agent finds the order, gives the status and offers a text with tracking.

How it works

From idea to live agent in four steps.

  1. 01

    Choose

    Pick a template or describe the job. Set the voice, language and tone.

  2. 02

    Connect

    Link your CRM, calendar and any APIs the agent needs to act.

  3. 03

    Test

    Run sample calls, review transcripts and tighten the guardrails.

  4. 04

    Launch

    Go live on your numbers and watch outcomes in conversation analytics.

Built for every kind of business. Trusted on every floor.

What sold us wasn't the price — it was the support. NOC picks up in under ninety seconds, every time, and the engineer actually fixes the problem.

Priya Mehta
Priya Mehta
Director of Carrier Relations • Five9
Trusted by thousands of businesses across 120+ countries.
FAQ

AI voice agent questions, answered.

AI voice agents are software agents that hold natural phone conversations and complete tasks during the call. They answer inbound calls, make outbound calls, look up records, book or reschedule appointments, send text confirmations and hand off to a person when a call needs one.

The AI receptionist answers, qualifies and books on your inbound line. Voice agents go further: they can call out, run campaigns such as reminders and renewals, read and write to your systems through API actions, and route between specialist agents. Both run on the same Ajoxi platform.

Yes. With tool calling, an agent can look up an order, issue a refund within the limits you set, update a CRM record, find an open slot and rebook, or send an SMS confirmation, all while the caller is still on the line.

The agent hands the live call to the right team and passes the conversation transcript, the caller's details and what it already tried. You can also set rules so it escalates early on frustration, confusion or sensitive requests instead of pushing on.

Yes. Schedule outbound runs for appointment reminders, confirmations, renewals, payment nudges and post-visit follow-ups, with calling windows and retry rules so calls go out at the right time.

Each agent has guardrails: limits on topics, actions and system changes, plus sample-call testing before you launch. Every call is transcribed and summarised, so you can review exactly what the agent said and did.

Ready to automate your calls?

Put a voice agent on your next call.

See an agent handle your own use case, from first ring to CRM update, in a short live demo.

Get a demo →See plans & pricing