Contact center
built for scale.
500+ seats. Multi-site. SSO. SCIM. Custom SLAs. Dedicated TAM.
Custom plan for enterprise teams
Carrier-grade. By default.
10,000+ Concurrent
Carrier-grade architecture handling massive call volume without degradation.
Geo-Redundant POPs
Automatic regional failover across global points of presence.
99.9% Uptime SLA
Contractual uptime guarantees with published monthly availability reports.
Multi-Site Deployments
Per-site user pools for distributed brands and regional offices.
Sub-2s Failover
Cross-region failover in under two seconds — callers never know.
Dedicated TAM
A Technical Account Manager owns onboarding and ongoing operations.
Identity, audit, access — done.
SSO
Okta, Azure AD, and Google Workspace — single sign-on on day one.
SCIM
Auto-provisioning so HR systems drive seat lifecycle, not tickets.
Audit Logs
Every action exportable to your SIEM — Splunk, Datadog, or webhook.
RBAC
Role-based access per site, per queue, per agent tier.
A TAM owns the date you pick.
Kickoff
TAM assigned, dial plans audited, current architecture mapped.
Rebuild
Routing, IVR, queues, and integrations rebuilt on Ajoxi in parallel.
Parallel Test
Live shadow-mode validation. Compliance and SLA acceptance signed off.
Cut Over
Switch on a date you pick. Rollback plan documented. You go live.
Carrier-grade, signed off, shipped.
Carrier-grade reliability matters when we run 40,000 calls a day. Ajoxi is the first platform we trusted at that volume.
SSO over Okta, SCIM provisioning, audit logs straight into Splunk. Our CISO signed off in week two — and that was the fastest part of any vendor review we’ve done.
The TAM ran the entire 600-seat migration. We picked the date, they handled everything else. Zero forced cutover.
Common questions.
Typically 500 seats. Exceptions for multi-site or specific compliance requirements.
No. Enterprise is custom and includes the full suite, dedicated TAM, custom SLAs, and enterprise-only features. See ajoxi.com/pricing.
A typical migration runs about 14 days. A dedicated Technical Account Manager rebuilds your routing, IVR, and queues in parallel, runs a live shadow-mode test, then cuts over on a date you pick — with a documented rollback plan.
Yes. Enterprise supports per-site user pools across distributed offices, with geo-redundant points of presence and automatic cross-region failover in under two seconds.
SOC 2 Type II, ISO 27001:2022, PCI-DSS, and GDPR. Reports and questionnaires are available under NDA during procurement.
Custom plan. Dedicated TAM. Migration in 14 days.
Talk to sales and we'll scope a plan to your seat count and compliance needs.