Ajoxi
  • Pillar
    CLOUD PHONE

    Cloud phone, messaging, video, fax, chat — the full UCaaS stack.

    • Business PhoneCalling, SMS, video, one login
    • Customer EngagementEvery channel, one thread
    • Personal AIAI sidekick for every rep
    • SMS & MMSText from the main business line
    • Team ChatInternal chat, tied to customers
    • Video MeetingsRooms with AI notes + recap
    • Online FaxFax without the fax machine
    • Website ChatbotAuto-resolves order status & returns
    • Phone SystemModern PBX with AI built in
    Featured
    Everything included.
    Cloud phone, AI contact center, AI Receptionist, SMS, video, 300+ integrations.
    See plans & pricing
  • Core Capabilities
    • AI Receptionist24/7 first answer · 32 languages
    • AI SentimentRoutes upset callers automatically
    • AI Agent AssistWhisper scripts + next-best-action
    • Conversation IntelligenceTranscripts, sentiment, objections
    • Call RecordingFull fidelity + keyword search
    • Auto-attendantDrag-and-drop visual IVR builder
    • Supervisor ToolsListen · whisper · barge · audit log
    • Toll-free Numbers800, 888, 877 — provisioned fast
    New
    AI Sentiment · live scoring.
    Routes upset customers to senior agents the moment sentiment dips. On every paid plan.
    See AI Sentiment
  • By Industry & Team
    • FinanceSOC 2 · FINRA-ready audit trails
    • RetailOmnichannel + cart-recovery SMS
    • SaaSAPIs + Personal AI on every seat
    • LogisticsMulti-site dispatch routing
    • Sales TeamsPower dialer + live AI coaching
    • Support TeamsShared memory across 8 channels
    • Remote TeamsSame number on every device
    • SMBAI receptionist as your front desk
    • Enterprise ITSSO, SCIM, multi-site governance
    Most adopted
    A calling stack compliance trusts.
    Call recording, STIR/SHAKEN, sentiment routing. SOC 2, PCI, and FINRA-ready audit trails.
    See finance
  • Native Sync
    • HubSpotTwo-way sync · lifecycle triggers
    • ZohoCRM · Desk · Books · Bigin
    Coming soon
    Salesforce. Pipedrive. Freshsales.
    All three native two-way syncs in Q3 2026. Want a heads-up on launch?
    Email me on launch
  • Pricing
  • Learn
    • BlogEngineering & product notes
    • Customer storiesReal outcomes, real numbers
    • GuidesStep-by-step playbooks
    • WebinarsLive every Thursday · on-demand
    • Contact UsTalk to sales or get support
    Build
    • DocsHow everything works
    • API referenceREST + webhooks
    • SDKsNode, Python, Go, Ruby
    • ChangelogEvery ship, in one place
    Trust
    • Status pageLive uptime + incidents
    • Security + complianceSOC 2 · GDPR · PCI
    • PrivacyWhat we collect & why
    • TermsThe contract, in chapters
    Fresh ink
    8,400 calls, measured.
    AI receptionist accuracy by language, accent, and call type — the unedited numbers.
    Read the post
Sign inFree Trial
Cloud Phone
Business PhoneCalling, SMS, video, one loginCustomer EngagementEvery channel, one threadPersonal AIAI sidekick for every repSMS & MMSText from the main business lineTeam ChatInternal chat, tied to customersVideo MeetingsRooms with AI notes + recapOnline FaxFax without the fax machineWebsite ChatbotAuto-resolves order status & returnsPhone SystemModern PBX with AI built in
Contact Center
OmnichannelOne queue for every channelOutbound DialerPredictive, power, previewAgent AssistLive whisper coachingSupervisor AssistSpot bad calls in real timeInteraction AnalyticsAuto-QA, topic trendsEnterprise500+ seat operations
AI Family
Ajoxi VoiceAI Receptionist that books appointmentsAI AssistantDrafts, summaries, follow-upsConversation AIReads every call so you don't miss a thing
AI Receptionist24/7 first answer · 32 languagesAI SentimentRoutes upset callers automaticallyAI Agent AssistWhisper scripts + next-best-actionConversation IntelligenceTranscripts, sentiment, objectionsCall RecordingFull fidelity + keyword searchAuto-attendantDrag-and-drop visual IVR builderSupervisor ToolsListen · whisper · barge · audit logToll-free Numbers800, 888, 877 — provisioned fast
FinanceSOC 2 · FINRA-ready audit trailsRetailOmnichannel + cart-recovery SMSSaaSAPIs + Personal AI on every seatLogisticsMulti-site dispatch routingSales TeamsPower dialer + live AI coachingSupport TeamsShared memory across 8 channelsRemote TeamsSame number on every deviceSMBAI receptionist as your front deskEnterprise ITSSO, SCIM, multi-site governance
HubSpotTwo-way sync · lifecycle triggersZohoCRM · Desk · Books · Bigin
Learn
BlogEngineering & product notesCustomer storiesReal outcomes, real numbersGuidesStep-by-step playbooksWebinarsLive every Thursday · on-demandContact UsTalk to sales or get support
Build
DocsHow everything worksAPI referenceREST + webhooksSDKsNode, Python, Go, RubyChangelogEvery ship, in one place
Trust
Status pageLive uptime + incidentsSecurity + complianceSOC 2 · GDPR · PCIPrivacyWhat we collect & whyTermsThe contract, in chapters
Sign inFree Trial
Ajoxi

Cloud phone and AI contact center on one carrier-grade network.

SOC 2GDPRPCI-DSS

Cloud Phone

  • Business Phone
  • Customer Engagement
  • SMS & MMS
  • Team Chat
  • Video Meetings
  • Phone System

Contact Center

  • Omnichannel
  • Outbound Dialer
  • Agent Assist
  • Interaction Analytics
  • Enterprise CCaaS

Wholesale

  • Wholesale VoIP
  • Wholesale Voice

AI

  • AI Receptionist
  • AI Assistant
  • Conversational AI
  • AI Sentiment
  • Conversation Intelligence

Solutions

  • Finance
  • Retail & eCom
  • SaaS & Tech
  • Sales Teams
  • SMB

Company

  • Pricing
  • About
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  • Contact Us
  • Country Codes
  • Area Codes
  • Docs
  • Status
  • Security

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Feature · Auto-attendant IVR
DRAG AND DROPMULTI-LEVEL32 LANGUAGES14-DAY TRIAL

A menu callers
will not dread.

Multi-level menus. Working hours. Holiday routing. Visual builder.

See plans & pricing →Start free trial

14-day free trial · No credit card required

Incoming callauto-attendant
Sales
Support
Billing
Open hours→ Mon–Fri
Tier 1 skill
AI Receptionistnatural lang
Callback queuekeep place
Incoming call → Sales → Open hours

Most IVRs are an apology. Press 1, press 2, press 9 to repeat, hang up. A good IVR gets callers where they need to go in fewer than three taps — or hands them to the Ajoxi AI Receptionist.

What A Modern IVR Includes

Five primitives. One canvas.

01

Multi-level menus with conditional branches

Branch on caller intent, account type, or working hours — each path can fork again. No artificial depth limit, no per-branch fee.

02

Visual builder, drag-and-drop steps

Lay out the menu on a canvas. Drag a step, drop a condition, connect the lines. Test a path before you publish it.

03

Working hours, holidays, after-hours routing

Set the calendar once. The menu adapts automatically — different paths during business hours, after-hours, and statutory holidays.

04

Skills-based routing by caller intent

Match calls to the agent whose skills, language, and tier actually fit — not whoever happens to be free.

05

Callback-on-wait with position-in-line

Caller keeps their place in the queue without holding. We call back when an agent is free. Position and ETA spoken on request.

Or Skip The Menu Entirely

Press nothing.
Just talk.

The Ajoxi AI Receptionist routes every caller with natural language. The caller says what they need, the AI sends them to the right person — no menu tree to maintain, no “press 9 to go back.”

See Ajoxi Voice →
Caller“Hi, I need to reschedule my appointment for next Tuesday.”
Ajoxi Voice“Of course — connecting you to scheduling. Tuesday looks open at 10 and 3 pm.”
no menu treeno “press 9”32 languages
What Customers Say

Front desks that stopped fighting their phone system.

“
We switched from three vendors to Ajoxi in a weekend. The team picked it up without any training — the visual builder is honestly easier than building a slide deck.
SL
Sara LindqvistHead of Operations · Summit Dental Group
★★★★★
“
Holiday routing used to mean a Friday-afternoon ticket to IT. Now ops owns it. We rebuilt the entire menu twice last quarter without anyone noticing.
MT
Mei TanakaCustomer Operations Lead · BrightField eCom
★★★★★
“
Skills-based routing finally matches Spanish-speaking callers to Spanish-speaking agents on the first try. Average handle time dropped seven minutes.
TA
Tariq Al-RashidFront Office Manager · Aethon Industries
★★★★★
FAQ

Common questions.

RelatedPhone System·Business Phone·Ajoxi Voice
Build the menu in an afternoon.

Drag, drop, publish. Callers thank you for it.

14-day free trial · No credit card required.

See plans & pricing →Start free trial