Ajoxi
  • Pillar
    CLOUD PHONE

    Cloud phone, messaging, video, fax, chat — the full UCaaS stack.

    • Business PhoneCalling, SMS, video, one login
    • Customer EngagementEvery channel, one thread
    • Personal AIAI sidekick for every rep
    • SMS & MMSText from the main business line
    • Team ChatInternal chat, tied to customers
    • Video MeetingsRooms with AI notes + recap
    • Online FaxFax without the fax machine
    • Website ChatbotAuto-resolves order status & returns
    • Phone SystemModern PBX with AI built in
    Featured
    Everything included.
    Cloud phone, AI contact center, AI Receptionist, SMS, video, 300+ integrations.
    See plans & pricing
  • Core Capabilities
    • AI Receptionist24/7 first answer · 32 languages
    • AI SentimentRoutes upset callers automatically
    • AI Agent AssistWhisper scripts + next-best-action
    • Conversation IntelligenceTranscripts, sentiment, objections
    • Call RecordingFull fidelity + keyword search
    • Auto-attendantDrag-and-drop visual IVR builder
    • Supervisor ToolsListen · whisper · barge · audit log
    • Toll-free Numbers800, 888, 877 — provisioned fast
    New
    AI Sentiment · live scoring.
    Routes upset customers to senior agents the moment sentiment dips. On every paid plan.
    See AI Sentiment
  • By Industry & Team
    • FinanceSOC 2 · FINRA-ready audit trails
    • RetailOmnichannel + cart-recovery SMS
    • SaaSAPIs + Personal AI on every seat
    • LogisticsMulti-site dispatch routing
    • Sales TeamsPower dialer + live AI coaching
    • Support TeamsShared memory across 8 channels
    • Remote TeamsSame number on every device
    • SMBAI receptionist as your front desk
    • Enterprise ITSSO, SCIM, multi-site governance
    Most adopted
    A calling stack compliance trusts.
    Call recording, STIR/SHAKEN, sentiment routing. SOC 2, PCI, and FINRA-ready audit trails.
    See finance
  • Native Sync
    • HubSpotTwo-way sync · lifecycle triggers
    • ZohoCRM · Desk · Books · Bigin
    Coming soon
    Salesforce. Pipedrive. Freshsales.
    All three native two-way syncs in Q3 2026. Want a heads-up on launch?
    Email me on launch
  • Pricing
  • Learn
    • BlogEngineering & product notes
    • Customer storiesReal outcomes, real numbers
    • GuidesStep-by-step playbooks
    • WebinarsLive every Thursday · on-demand
    • Contact UsTalk to sales or get support
    Build
    • DocsHow everything works
    • API referenceREST + webhooks
    • SDKsNode, Python, Go, Ruby
    • ChangelogEvery ship, in one place
    Trust
    • Status pageLive uptime + incidents
    • Security + complianceSOC 2 · GDPR · PCI
    • PrivacyWhat we collect & why
    • TermsThe contract, in chapters
    Fresh ink
    8,400 calls, measured.
    AI receptionist accuracy by language, accent, and call type — the unedited numbers.
    Read the post
Sign inFree Trial
Cloud Phone
Business PhoneCalling, SMS, video, one loginCustomer EngagementEvery channel, one threadPersonal AIAI sidekick for every repSMS & MMSText from the main business lineTeam ChatInternal chat, tied to customersVideo MeetingsRooms with AI notes + recapOnline FaxFax without the fax machineWebsite ChatbotAuto-resolves order status & returnsPhone SystemModern PBX with AI built in
Contact Center
OmnichannelOne queue for every channelOutbound DialerPredictive, power, previewAgent AssistLive whisper coachingSupervisor AssistSpot bad calls in real timeInteraction AnalyticsAuto-QA, topic trendsEnterprise500+ seat operations
AI Family
Ajoxi VoiceAI Receptionist that books appointmentsAI AssistantDrafts, summaries, follow-upsConversation AIReads every call so you don't miss a thing
AI Receptionist24/7 first answer · 32 languagesAI SentimentRoutes upset callers automaticallyAI Agent AssistWhisper scripts + next-best-actionConversation IntelligenceTranscripts, sentiment, objectionsCall RecordingFull fidelity + keyword searchAuto-attendantDrag-and-drop visual IVR builderSupervisor ToolsListen · whisper · barge · audit logToll-free Numbers800, 888, 877 — provisioned fast
FinanceSOC 2 · FINRA-ready audit trailsRetailOmnichannel + cart-recovery SMSSaaSAPIs + Personal AI on every seatLogisticsMulti-site dispatch routingSales TeamsPower dialer + live AI coachingSupport TeamsShared memory across 8 channelsRemote TeamsSame number on every deviceSMBAI receptionist as your front deskEnterprise ITSSO, SCIM, multi-site governance
HubSpotTwo-way sync · lifecycle triggersZohoCRM · Desk · Books · Bigin
Learn
BlogEngineering & product notesCustomer storiesReal outcomes, real numbersGuidesStep-by-step playbooksWebinarsLive every Thursday · on-demandContact UsTalk to sales or get support
Build
DocsHow everything worksAPI referenceREST + webhooksSDKsNode, Python, Go, RubyChangelogEvery ship, in one place
Trust
Status pageLive uptime + incidentsSecurity + complianceSOC 2 · GDPR · PCIPrivacyWhat we collect & whyTermsThe contract, in chapters
Sign inFree Trial
Ajoxi

Cloud phone and AI contact center on one carrier-grade network.

SOC 2GDPRPCI-DSS

Cloud Phone

  • Business Phone
  • Customer Engagement
  • SMS & MMS
  • Team Chat
  • Video Meetings
  • Phone System

Contact Center

  • Omnichannel
  • Outbound Dialer
  • Agent Assist
  • Interaction Analytics
  • Enterprise CCaaS

Wholesale

  • Wholesale VoIP
  • Wholesale Voice

AI

  • AI Receptionist
  • AI Assistant
  • Conversational AI
  • AI Sentiment
  • Conversation Intelligence

Solutions

  • Finance
  • Retail & eCom
  • SaaS & Tech
  • Sales Teams
  • SMB

Company

  • Pricing
  • About
  • Customers
  • Contact Us
  • Country Codes
  • Area Codes
  • Docs
  • Status
  • Security

© 2026 Ajoxi. All rights reserved.

All systems normal
  • Privacy
  • Terms
  • Security
Solution · Support Teams
6+ CHANNELSSHARED MEMORY24/7 AI14-DAY TRIAL

Support where customers
already are.

Six-plus channels, one queue. Shared memory, agent assist, Ajoxi Voice.

See plans & pricing →Start free trial

14-day free trial · No credit card required

Inbound · multi-channel
PM
Pat MorganContact · acct #C-2287
Shared memory
  • TueWhatsApp
  • WedWeb chat
  • ThuVoice
Sentiment
−·−↗ senior
one queue · one memory · one conversation

Customers do not care which tool your team prefers. They message on WhatsApp Tuesday, chat Wednesday, and call Thursday about the same issue. Ajoxi makes it one conversation.

One Queue. Every Channel.

Five primitives. One support conversation.

Eight channels routed into one queue

Voice, SMS, web chat, WhatsApp, Instagram, Facebook, Telegram, Twitter/X. Same routing logic, same agent identity, same handle-time targets.

Shared memory — every past touch visible

A customer who DM-ed on Tuesday and called Thursday is the same conversation, not two tickets. Agents see the full timeline before they pick up.

Ajoxi Voice handles tier-1 tickets 24/7

Order status, password reset, business hours, return flows — answered in natural language. Escalates with context when the question is real.

Sentiment-aware routing for upset customers

When sentiment dips, the conversation hot-transfers to a senior agent — context attached, no re-explaining the situation for the customer.

Native Zendesk, Freshdesk, and HubSpot sync

Tickets, contacts, macros, and SLAs flow both ways. Agents keep the helpdesk they trained on; everything routes through Ajoxi underneath.

Agent Assist For New Reps

A senior answer.
In a junior ear.

Live knowledge search whispers the right policy, the right macro, and the right next step in real time. New reps answer complex questions confidently — and ramp to senior CSAT in weeks, not months.

See Agent Assist →
Customer · 11:42“Why was I charged twice for the same plan?”
AI · whisperedLikely overlap from a manual renewal. KB: kb/billing-dispute-3
Agent“I see what happened — let me reverse the duplicate and credit you for the gap.”
resolved · CSAT 5 · ramp week 3
What Customers Say

Support teams that stopped treating channels as separate tickets.

“
AI sentiment catches upset callers before they escalate. Senior agents pick those up automatically — we stopped triaging escalations in Slack.
TV
Tomas VolkovContact Center Manager · Aethon Industries
★★★★★
“
Shared memory across channels was the unlock. A customer who DM-ed us on Tuesday and called Thursday is one conversation now, not two tickets.
YE
Yasmin El-TayebHead of Customer Support · GreenPath Solutions
★★★★★
“
Live knowledge search in the agent ear took our ramp time from six weeks to two. The KB they trained on is the KB that whispers — there is no second tool.
RB
Ravi BhattacharyaSupport Operations Lead · ClearStack
★★★★★
FAQ

Common questions.

RelatedOmnichannel·Website Chatbot·Agent Assist
One conversation. Every channel.

The support inbox your team actually lives in.

14-day free trial · No credit card required.

See plans & pricing →Start free trial