Setting up Ajoxi Voice for a dental practice.
Bilingual intake, calendar wiring, two-window SMS reminders, and PHI redaction — the actual configuration a clinic needs to cut no-shows in the first month.
5 chaptersRequest Guide
Step-by-step guides from the team that runs migrations and tunes the AI thresholds. Field-tested. No vendor template.
A field-tested timeline for moving a 1,000+ seat phone system onto Ajoxi without breaking dial plans, SLAs, or your change board. Written from real cut-overs — not a vendor template.
Bilingual intake, calendar wiring, two-window SMS reminders, and PHI redaction — the actual configuration a clinic needs to cut no-shows in the first month.
Quiet hours, DNC scrubs, one-to-one consent, full attestation — a checklist you can hand to legal and have them sign off in one meeting.
The exact steps an owner-operator follows: port the line, set the AI receptionist intake, wire the calendar, and keep taking calls the whole time.
Map every field, fire the right lifecycle trigger, attach the recording, and stop the rep from logging anything manually — with copy-paste workflow recipes.
Working hours, skills-based routing, AI hand-off triggers, and the “press 9 to repeat” trap. Build a menu callers thank you for.
Hunt groups, overflow, after-hours AI backstop, and rugged Android softphones — a step-by-step setup for multi-site dispatch teams.
Per-state consent prompts, PHI/PCI redaction defaults, audit-log exports — and the retention windows that actually satisfy auditors instead of overpaying for storage.
One admin panel, location-specific holiday hours, per-site caller IDs, and a multi-site admin workflow — the playbook five+ locations actually use.
Whisper coaching as an opt-in, then default. The change-management script we use with supervisors so the AI helps instead of breeds suspicion.
Per-queue, per-campaign threshold math — when to route on a moment, when to route on trajectory, and how to avoid alert fatigue at the supervisor.
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