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Real-time health and 90-day historical uptime.
Carrier-grade routing · 3 providers · auto-failover
10DLC + Toll-free + short codes
AI receptionist · sentiment · transcripts
Omnichannel queues · agent assist
HD video · up to 200 participants
api.ajoxi.com · all regions
app.ajoxi.com
Storage · redaction · audit log
Carrier-side congestion delayed a subset of US AT&T SMS deliveries between 16:42 and 16:56 UTC. Queue drained, no messages lost. Postmortem published.
A spike in long-running analytics queries delayed admin UI between 09:18 and 09:26 UTC. Query plan adjusted, capacity added.
Model routing layer briefly fell back to higher-latency path for two Sino-Tibetan languages. Resolved by rolling forward to a hot replica.
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