AI intent, sentiment, and objection detection across voice, chat, and messaging — at scale.
14-day free trial · No credit card required
Your contact center generates 40,000 conversations a week. QA samples 80. Conversation AI analyzes every single one and flags the 200 that matter.
Per-utterance confidence scores against your custom taxonomy. The model learns from 50 labeled examples and adapts to your queues.
The shape of the conversation — not just the end score. See when the call turned, who turned it, and what phrase did it.
Ranked against your top ten stalls. The week’s rising objection surfaces before it becomes a forecast miss.
Disclosures, mis-statements, and risky language flagged the moment they happen. Audit trail on every flag.
Every scored conversation exports in real time. Your data team joins it against CRM records and support ticket tags — no nightly batch, no CSV gymnastics.
Conversation AI sits on dedicated compute. That powers custom intent taxonomies, speech analytics on archived recordings, and per-tenant model training.
See higher-plan pricingAI transcripts make every pipeline review searchable. My team stopped arguing about what customers said.
We hit the warehouse with intent scores by Tuesday morning. Joined against deal stage in Snowflake. Forecast accuracy moved 8 points in the first quarter.
Custom intent taxonomy trained in 48 hours on 80 labeled examples. We see escalation risk live, not in a Monday review.
No. Conversation AI is available on higher plans — see ajoxi.com/pricing.
Yes. Upload 50+ labeled conversations and the model learns your taxonomy in 48 hours.
Voice, chat, and messaging — every conversation, not a sampled few. Intent, sentiment, and objection scores apply across all of them in one place.
Every scored conversation exports in real time to Snowflake, BigQuery, or Redshift — no nightly batch and no CSV exports. Your data team joins it against CRM and support records the second it's scored.
In real time, as each conversation happens — not in a nightly batch — so supervisors can step in and coach while it still matters.
14-day free trial · No credit card required.