Full-fidelity recording. AI transcripts. Keyword search. PCI redaction.
14-day free trial · No credit card required
Call recording is cheap. Call recording you can actually search is rare. Ajoxi gives you a transcript plus keyword search across every call in your account history. New to it? Read our guide on how to record a phone call.
Voice, video, and screen — every call is captured in full fidelity. No sampling, no skipped calls, no separate add-on.
Speaker-labeled, time-stamped, and ready to search the moment the call ends. No queue, no second tool to log into.
Search the entire account history the way you’d search email. Hits return the timestamp, the speaker, and a clipped quote.
Card numbers, social security numbers, and configurable patterns are detected and silenced — in the audio and the transcript.
Set retention per queue, per department, per number. Audit log records every retention rule applied to every call.
Recording consent is configurable by state. Every playback, export, and retention rule applied to every call is recorded in the audit log.
One-party, two-party, and disclosure-on-connect, configured per state and per country. Updated centrally, applied at the call.
Per-tenant encryption keys, encrypted storage, and configurable retention applied to every recording.
Who played the call, who exported it, when retention was changed. Immutable record, exportable on demand.
Call recording with keyword search changed how we run QA. We stopped sampling and started searching — every coaching session now starts from real moments.
PHI redaction in the transcript itself was the thing. We can hand recordings to a clinical reviewer without legal needing to scrub them first.
The audit log answered every regulator question on the first request. We used to spend a week assembling that evidence — now it’s a CSV.
90 days by default, and configurable from 30 days up to indefinitely on higher plans — set per queue, per department, or per number. The audit log records every retention rule applied.
Yes. Credit card numbers, Social Security numbers, health information, and any patterns you define are detected and removed (redacted) automatically — in both the audio and the transcript.
Yes. Every call gets an automatic, speaker-labeled transcript, and you can keyword-search your whole history like email — results jump straight to the timestamp, speaker, and quote.
Yes. Consent prompts are configurable by state, so the right disclosure plays based on where the call is taking place. Every playback and export is logged.
Recordings are encrypted on every plan with per-tenant keys, and an immutable audit log records who played, exported, or changed retention on each call — exportable on demand.
14-day free trial · No credit card required.