Multi-level menus. Working hours. Holiday routing. Visual builder.
14-day free trial · No credit card required
Most IVRs are an apology. Press 1, press 2, press 9 to repeat, hang up. A good IVR gets callers where they need to go in fewer than three taps — or hands them to the Ajoxi AI Receptionist.
Branch on caller intent, account type, or working hours — each path can fork again. No artificial depth limit, no per-branch fee.
Lay out the menu on a canvas. Drag a step, drop a condition, connect the lines. Test a path before you publish it.
Set the calendar once. The menu adapts automatically — different paths during business hours, after-hours, and statutory holidays.
Match calls to the agent whose skills, language, and tier actually fit — not whoever happens to be free.
Caller keeps their place in the queue without holding. We call back when an agent is free. Position and ETA spoken on request.
The Ajoxi AI Receptionist routes every caller with natural language. The caller says what they need, the AI sends them to the right person — no menu tree to maintain, no “press 9 to go back.”
See Ajoxi VoiceWe switched from three vendors to Ajoxi in a weekend. The team picked it up without any training — the visual builder is honestly easier than building a slide deck.
Holiday routing used to mean a Friday-afternoon ticket to IT. Now ops owns it. We rebuilt the entire menu twice last quarter without anyone noticing.
Skills-based routing finally matches Spanish-speaking callers to Spanish-speaking agents on the first try. Average handle time dropped seven minutes.
No. The visual builder is drag-and-drop. Anyone on the ops team can build, test, and publish a menu without touching code or filing a ticket.
Yes. 32 languages with studio-recorded voice. Greetings detect the caller’s preferred language automatically; menu options translate to match.
Yes. The Ajoxi AI Receptionist can handle routing without a menu tree at all — callers describe what they need in natural language and get to the right person.
Yes. Set your working hours, holidays, and after-hours rules once on the calendar, and the menu switches paths automatically — no manual change every Friday or before a holiday.
Callers can keep their place in the queue and hang up instead of holding. Ajoxi calls them back when an agent frees up, and reads out their position and estimated wait on request.
14-day free trial · No credit card required.